As a Easy WP SMTP Pro user you have access to Easy WP SMTP priority support. Please log in to your EasyWPSMTP.com account and <a href="{bbackup_94402fb9ba80f392e0976ece85f92b2b876bfcaed8d83250cc06083f7139c7d9}s" target="_blank" rel="noopener noreferrer">submit a support ticket</a>.